Maida Wu, BSc Combined Biology & Psychology
Math and Literacy Tutor

Maida holds passion in working with children, and has gotten the opportunity to do so since her high school studies, including tutoring, piano instructing, behaviour intervention, and most recently interning as a speech-language pathology student. She has experience working with children diagnosed with ASD for 3 years and counting, and looks forward to working with children in this population in her future career.

Maida has a Bachelor of Science degree in Biology and Psychology from the University of Victoria. She is currently finishing up her Master’s in Speech-Language Pathology at the University of British Columbia, and anticipates a future career in helping children discover their potential, all while having fun.

Klaus Benker, MA Education
Senior Behaviour Interventionist

Klaus is a full time educator with School District 62 (Sooke) responsible for providing individual educational programs for students who have social/emotional challenges. He has worked as Principal and vice-principal in both elementary and middle schools  and before that as a youth and family counselor in a Behaviour support program. His Masters of Education degree is in English Language Arts specializing in reading remediation.

Klaus is now following his dream to gain a degree in the field of law. We wish him all the best.


(1) BCBA The Board Certified Behavior Analyst® (BCBA®) is a graduate-level certification in behavior analysis. Professionals certified at the BCBA level are independent practitioners who provide behavior-analytic services.

(2) BCaBA The Board Certified Assistant Behavior Analyst® (BCaBA®) is an undergraduate-level certification in behavior analysis. Professionals certified at the BCaBA level provide behavior-analytic services under the supervision of a Board Certified Behavior Analyst® (BCBA®).

(3) The Registered Behavior Technician® (RBT®) is a paraprofessional certification in behavior analysis. RBTs assist in delivering behavior analysis services and practice under the direction and close supervision of a BCBA and BCABA

BCBAs supervise the work of Board Certified Assistant Behavior Analysts® (BCaBAs®), Registered Behavior Technicians® (RBTs®), and other professionals who implement behavior-analytic interventions.

Madeleine Wong BA Psychology, RBT® (3)
Behaviour Interventionist

Madeleine has a B.A. in Psychology from the University of Victoria. Her four-year Psychology training builds her an educational foundation in the science of human behaviors and has further sparked her interest in promoting young people’s well-being. Since her teenage years, Madeleine has extensive experience working with youth and children with diverse abilities. Whether it was providing one-on-one academic supports to immigrant youth or leading pre-school children in group activities, Madeleine embraces the philosophy to learn through play. Madeleine believes that play is not a break from learning but an effective way children learn. Madeleine is a Registered Behaviour Technician® (RBT®) and is making positive changes in the learners’ behaviours.

Hailey Yan B.Sc. Mathematics
Math Tutor

Hailey has her Bachelor of Science in Mathematics and is currently finishing her Bachelor of Education with a focus on elementary education. She has experience working with students of all ages with varying abilities in math and other subjects. This is Hailey's first time tutoring math to students with ASD and she is very excited to learn along-side her students. She believes in using students' strengths to build their knowledge through engaging and hands-on activities. Hailey brings a deep respect for students as human beings and understands that learning takes patience and time.

Amy Bell,  RBT® (3)

Behaviour Interventionist

Amy is currently in her fourth year of her Bachelor in Psychology degree with a minor in Applied Ethics. She has always had a passion working with children, and growing up with her brother, who has ASD, helped her discover the wonders of ABA. She enjoys working in this field and endeavours to remain and grow in it further. Amy is a Registered Behaviour Technician (RBT) ® (3)

Anisa Nasseri BA Psychology

Behaviour Interventionist

Anisa has a Bachelor of Arts in psychology (honours) from the University of Victoria. She has worked with children and young people for many years in various capacities, from being an English teacher and tutor in China, to volunteering with youth at community centres across Victoria. Anisa is passionate about making a positive difference and empowering young people.

Anisa is a volunteer with Big Brothers Big Sisters and with Vancouver Island Centre for Immigrants and Refugees. In her free time, Anisa loves trying food at different restaurants, reading, and spending time with family and friends.

Gail Guptill

Speech and Language Pathologist

Gail Guptill is a Registered Speech-Language Pathologist with a Master of Science in Speech Language Pathology from UBC. She has many years of experience in working with children of all ages with autism.

Gail worked at BC Children’s Hospital on a diagnostic team for autism. In addition she worked at both Queen Alexandra Centre in Victoria, and at Sunnyhill Hospital in Vancouver specializing in Augmentative communication for Autistic children. Finally she has 20 years of experience in the school district in assessment and therapy for special needs children.

Her special skills include Sign language level 4, and Certificates in Pecs training and ABA training. She has had extensive training in Executive functioning in Children, Touch Chat for the iPad, Early Literacy, treatment of Apraxia, language facilitation for delayed children and Visual Supports for autistic children. 

Emily Maunder BA Psychology
Behaviour Interventionist

Emily has a Bachelor of Arts degree in Psychology from the University of Victoria and is continuing her education in order to have a career working with and helping children and youth thrive. 

Emily has worked and volunteered with children and youth for many years at different organizations around Victoria and abroad. She has spent a year in Europe working with behaviour modification in a therapeutic setting. Emily has a love for animals.

Chloe DaMata, BSc Psychology, RBT ® (3)

Behaviour Interventionist

Chloe has a BSc in Psychology which was completed at the University of Victoria. Her interest in the science of human behaviour and the brain has led to a passion for helping youth build on their personal strengths through creativity and play. Throughout her education, Chloe volunteered in schools, participated as a research assistant on the topic of refugee mental health services, and worked as an emotional support worker for vulnerable youth. She also holds a certificate in first aid and crisis intervention. 
Chloe is a Registered Behaviour Technician (RBT)® (3).
Outside of work Chloe spends her time creating art. She carries this creativity to the workplace and loves using art projects as learning opportunities for the kids she works with while allowing them to explore their creative side. 

Jennie Mc-Elligott, BA Psychology,

Senior Behaviour Interventionist

Jennie has been privileged to have the opportunity to work with children, youth and adults diagnosed with ASD since 2005. She has worked with young children through behavior intervention and in school settings; she has worked with youth and adults by assisting them in community integration, social groups, working with their families as well as providing support in therapy homes. She has also had the pleasure of assisting youth and adults in a variety of sports: Dance Classes; Horse Riding; Special Olympics; Swimming and Yoga.
Jennie has a Bachelor's of Arts in Psychology. She also has had extensive training in the principles and procedures of Applied Behavior Analysis (ABA). Jennie is currently studying to become a Board Certified Assistant Behavior Analyst (BCaBA).

Heather Carlos, B.A., BCaBA® (2)
Senior Behavioral Instructor

Heather has worked with children ever since high school, whether it was as a piano teacher, sports instructor, or behavior therapist.  She has been working in the field of ABA since 2008 and has experience working one-on-one with children at school and in clinic-based and home-based environments.
Heather has experience implementing a variety of teaching methods including Discrete Trial Teaching (DTT), Natural Environment Teaching (NET), and Direct Instruction (DI).  In 2008, Heather received her Bachelor of Arts Degree, double-majoring in both Psychology and Speech Science. After graduation, she began practicing as a behavior interventionist for children diagnosed with ASD.
Heather went on to receive her Disabilities and Applied Behavior Analysis Citation from Douglas College and obtained her BCaBA certification in May 2012.
Fran Bitonti,
Occupational Therapist

Fran is a Pediatric Occupational Therapist with over 24 years of experience working with children with special needs and their families. Despite the many hours spent with children, she continues to learn daily from these incredible little beings she has the privilege of working with. Her practice area is in the school system and brings with her a wealth of knowledge around successful inclusion. Her passions are working with children and singing, how lucky she feels when she can combine the two.

Neveen Zaki, MSc., BCBA®(1)

Clinical Director

Neveen Zaki has a MSc. degree in Psychology with specialization in Applied BehaviorAnalysis (ABA). She also holds a graduate Diploma in Specific Learning Difficulties and a Graduate Certificate in Content and Context of Inclusion. Neveen has undergone intensive training required by the board of behavior analysts and successfully completed rigorous testing through the Behavior Analyst Certification Board to prove competence and abilities to provide services (BCBA). She is a Board Certified Behavior Analyst (BCBA).
Neveen is Category A on Registry for Autism Service Providers (RASP) list maintained by Autism Community Training (ACT).
Neveen found her heart working.......... Read more
Neveen's LinkedIn